Team Communication

Communication Hub

A storm hits, the hail map sends your reps to the right streets, and from that first knock every homeowner text, job note and team update lives on the job record — business texting from your company number, AI-drafted messages, and a communication history that stays with your roofing company instead of walking out on a rep's phone.

One state, one user, everything included · $79/mo, cancel anytime

HailMate screen for communication hub — a clean, mobile-friendly interface an insurance-restoration roofing crew uses in the field, showing the key information and actions for this workflow on a light UI with blue accents.
How HailMate solves it

One place to run it, the right way

  • Built-in business texting sends texts from your company number, attached directly to the job — not from personal phones
  • AI drafts professional messages based on job context — your newest rep sounds as polished as your best closer
  • Every text, note, photo, and status update lives on a unified job timeline — one place to see everything that's happened
  • Real-time notifications when job status changes — managers know about problems when they happen, not when they blow up
  • Full communication audit trail for every job — resolve homeowner disputes with actual records, not he-said-she-said
The results

What changes for your crew

Zero Lost Conversations

Every text and note is permanently attached to the job. When reps leave, your communication history stays. Period.

Professional Every Time

AI-drafted messages mean even your newest rep sends homeowner texts that sound professional and on-brand. No more 'hey bro ur roof is approved lol.'

Know Before It Blows Up

Real-time visibility into every job's communication timeline means you catch problems early — not when the homeowner calls your office furious.

FAQ

Frequently asked questions

Yes. Built-in text messaging is included for every user at no extra cost — no add-on fees. Other CRMs like JobNimbus charge $30-50/mo extra for texting.

See it on your next storm job

Your whole state at street level with the storms already on it, from $79/mo. Then see HailMate on your own jobs this week.

One state, everything included · from $79/mo · month-to-month, cancel anytime