Reinspection
What is a reinspection on a roof claim?
A second look by the carrier — often with you present — to review damage or supplements the first adjuster missed or denied.
Definition
A reinspection is a follow-up inspection the carrier sends an adjuster back out for, usually after a claim is denied or a supplement is disputed. It’s the chance to walk the roof again and show damage or line items the first pass missed.
Reinspections are won on the roof with documentation. Marked test squares, hit counts, photos, and measurements give the second adjuster what they need to revise the scope or overturn a denial.
Being present for the reinspection matters. Walking the adjuster through the damage in person, with your evidence in hand, is far more effective than hoping they find it on their own.
Related terms
Insurance adjusterThe carrier’s representative who inspects the damage and writes the estimate that determines what the claim pays.Claim denialWhen the carrier refuses to pay — often for “no covered damage” or “wear and tear” — which isn’t always the final word.Claim supplementThe formal submission, with documentation, that asks the carrier to revise an approved claim and pay for additional or corrected line items.Test squareA marked-off section of roof — usually 10 by 10 — where you count hail hits to prove the density of storm damage.