Team Communication
Stop running your company through group texts. In HailMate, notes live on the job — leave an update, @tag a teammate, and they get a notification instantly. When production picks up a job, the whole story is right there: what was promised, what changed, and what's next.
Built for how storm jobs really run
In insurance restoration, speed and accuracy decide whether a claim gets paid. Team Communication is built to give your crew both — in the field, on their phone, even with no signal.
- Leave notes on any job — decisions, updates, and details stay with the job forever
- @tag any teammate in a note and they get a push notification instantly
- The full note timeline travels with the job, so handoffs don't lose context
- Notes sit alongside the job's photos, files, and homeowner texts — one record, everything
- Works from the field: jot the note on the roof, the office sees it before you're off the ladder
What it means for your business
Kill the Group Text
Group texts bury critical details under memes and 'ok'. Job notes keep every update attached to the job it's about — searchable, permanent, and visible to whoever needs it.
Handoffs Without the Phone Call
Sales to production, production to billing — the next person reads the notes and knows everything. No more 'call me when you get a sec' to reconstruct a job's history.
Tagged Means Told
@tag the person who needs to act and they're notified in seconds. No wondering whether they saw it — the message reaches them, attached to the job it's about.
Frequently asked questions
Type @ in any job note and pick a teammate. They get a push notification immediately that links straight to the job and the note. It's the fastest way to hand someone a task with all the context attached.