THE ROOFR ALTERNATIVE FOR INSURANCE RESTORATION
Roofr is a measurement tool that grew a CRM — great for retail bids, empty for insurance work. No supplements, no claim tracking, no adjuster workflow, and no mobile app. HailMate runs the storm job end to end, offline, at one flat price.
One state, one user, everything included · $79/mo, cancel anytime
How HailMate compares to Roofr
Why crews leave Roofr
These aren't our opinions — they're the complaints Roofr users repeat in public reviews, and how HailMate was built to answer them.
There is no Roofr mobile app
Roofr is browser-only — no App Store or Google Play app (a PWA has been 'roadmapped' for a while). For reps working out of trucks and driveways, that's the single most-cited structural complaint.
HailMate is a native iOS/Android app built offline-first: canvass, update jobs, and queue photos with zero bars, and it syncs when you're back in coverage.
Zero insurance workflow
No supplement tracking, no claim fields, no adjuster workflow, no mortgage-check handling. Roofr accelerates the retail bid and stops — everything a storm job needs after the proposal doesn't exist.
HailMate ships the whole claim: claim fields on every job, an AI supplement engine that reads scopes and writes letters, and a mortgage-check endorsement pipeline through deposit.
The subscription is never the whole price
Texting is a $79/mo add-on, every measurement report is $13–19 on top of the plan, and the Instant Estimator widget is another $125/mo. Reviewers report costs creeping up sharply as report volume grows.
HailMate is one flat published price with texting, calling, canvassing, e-sign, and supplements included.
Where HailMate pulls ahead
Built for the Claim, Not Just the Bid
Roofr takes you from measurement to proposal and stops. HailMate runs canvassing, the claims pipeline, supplements, invoicing, and check tracking — the parts of a storm job where the money actually is.
A Phone System Included
Roofr charges $79/mo just for texting. Every HailMate rep gets a phone number with calls, texts, voicemail transcription, and AI-drafted replies — included.
Works Where Roofs Are
Roofr needs a browser and a connection. HailMate is a native app that works on the roof, in the attic, and in neighborhoods the storm just knocked offline.
What you actually pay
HailMate
Whole team up to 10 users. Texting, calling, canvassing, supplements — included.
Roofr
Plus $13–19 per measurement report, $79/mo for texting, $125/mo for the estimator widget — and no insurance workflow at any price.
Often needs paid add-ons for full functionality.
Frequently asked questions
For a storm crew, almost always. Roofr's paid plans run $249–349/mo plus $13–19 per measurement report plus $79/mo for texting. HailMate is $299/mo flat with texting, calling, canvassing, and the supplement engine included — tools Roofr doesn't offer at any price. If you only need fast retail measurements, Roofr's free tier is genuinely good; if you run insurance jobs, HailMate replaces the whole stack.